faqs

❓ Know Before You Buy

Frequently Asked Questions

Last Updated: June 18, 2026

10 FAQs Answered

1000+ Happy Customers

24/7 Support Available

We aim to deliver your order within 3-7 business days depending on your location:

Yes! We offer free shipping across India on all orders. No hidden charges — what you see is what you pay.

📌 Express shipping is available at checkout for an additional charge.

We offer a 7-day hassle-free return policy from the date of delivery. Items must be:

Once shipped, you'll receive a tracking number via email and SMS. Track your order in real-time through our courier partner's website.

Yes! We accept Cash on Delivery (COD) for eligible orders. Just select COD at checkout and pay when your order arrives.

📌 COD is available for orders up to ₹X. Additional charges may apply.

We accept the following payment methods:

We're here to help! Reach us through:

We respond within 24 hours.

Currently, we ship only within India. We're working on expanding our shipping network.

📌 Subscribe to our newsletter to be notified about international shipping.

Yes, you can cancel your order within 24 hours of placing it. Contact our support team with your order number.

📌 Orders cannot be canceled after 24 hours or once processed.

Q10

Yes! We're committed to sustainability:

Quality and responsibility — that's the Praume way.

We're here to help! Reach out to us and we'll get back to you within 24 hours.